Answers to your questions

questions about and the ways we can help your business

Do you have more questions about and the ways we can help your business? If so, feel free to browse our helpful FAQs below or call 800-707-7361 to talk to a member of the team.


  • Do I have to use a florist recommended by or can I partner with someone I already know?

You can partner with the florist of your choice! We welcome you to build upon your existing business relationships and are happy to set up a partnership agreement with a floral provider you are already familiar with. Additionally, is always happy to make provider recommendations upon request. If you need a florist, we will provide you with one that provides quality products and comes with minimum commission payout of 25 percent. These arrangements are part of our service to you.

  • Can my online store through sell anything other than flowers?

Yes. With your online store can also offer other sympathy-related items such as food and gifts. We can enable your site to sell items offered by a preferred caterer, bakery or other provider. Moreover, we treat caterers like florists. The preferred provider gives us the wholesale price and we build our store around their input.

  • When a client completes an order, do I have to do anything?

No. When your client completes an order through your online flower shop, you will not have to do anything. All orders are handled directly by and arranged with your selected provider. You will be provided easy tracking information to stay abreast of all orders and their delivery times.

  • How will I be paid for my orders?

You will receive a bi-weekly commission payment just like your preferred florist or caterer.

  • Will my online floral shop through look like my website and brand?

Yes. understands just how important your brand is to you and in earning the trust of your clients. Your online flower shop will be created by our experienced web designers with your input and needs in mind. We are happy to model your online shop off of your existing website and incorporate logos, graphics and other details into its creation. Moreover, we will work to make sure it integrates seamlessly into your existing online assets.

There has never been an easier way to provide this important value-added service to your clients, their families and their friends. Through the personalized condolence selection service, meaningful and appropriate sympathy flowers and expressions can be ordered seamlessly and easily. For more information on how an online flower shop can benefit your business, call 800-707-7361 or fill out our online contact form today.